Frequently Asked Questions

Everything you need to know about shopping with Faritha.

What is the estimated delivery time for my order?

Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 21 business days.

What is Faritha's return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.

How can I track my package?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website where you can monitor your delivery's progress.

Which payment methods do you accept?

Faritha accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.

How can I contact customer support?

Our support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM EST.